Shipping policy
Thank you for shopping with Shoploop. This Shipping Policy outlines how we process, ship, and deliver orders placed on our website.
Shipping Coverage
Shoploop currently ships across India. We aim to make our products accessible to customers in every corner of the country.
Order Processing Time
All orders are processed within 1–2 business days after the order is placed. Orders are not processed or shipped on public holidays.
Once your order has been processed and dispatched, you will receive a confirmation message or email with tracking details (if available).
Delivery Time
Estimated delivery times may vary depending on your location and courier availability.
Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Locations: 5–9 business days
Please note that delivery times are estimates and may occasionally be affected by factors beyond our control such as weather conditions, courier delays, or high order volumes.
Shipping Charges
Shoploop offers Free Shipping on all orders across India. There are no additional shipping fees charged at checkout.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) for most serviceable locations in India. Customers can pay for their order at the time of delivery.
Please ensure that the correct address and contact number are provided at checkout to avoid delivery delays.
Order Tracking
Once your order is shipped, you may receive tracking information through email, SMS, or WhatsApp (if available). This allows you to monitor the status of your delivery.
If you do not receive tracking details within a few days after placing your order, please contact our support team.
Incorrect Address or Delivery Issues
Customers are responsible for providing accurate shipping details. If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to us.
Shoploop is not responsible for delays or failed deliveries caused by incorrect shipping information provided by the customer.
Delayed or Lost Packages
While we work with reliable courier partners, delays can sometimes occur due to circumstances beyond our control. If your order appears to be significantly delayed or lost in transit, please contact our support team so we can assist you.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: customercare.shoploop@gmail.com
Phone: +91 6264834166
Business Address:
Santoshi Nagar, Chaurasiya Colony
Raipur, Chhattisgarh - 492013
India
Our customer support team is available 10:00 AM – 7:00 PM (IST).